FAQs - Orders

Can I order by phone?

Yes! Just call us at 1-800-738-1106 and our Customer Care Team will gladly help you place your order.

What payment methods do you accept?

We accept credit/debit cards and PayPal for select brands.

Is there a minimum order amount?

Nope, there’s no minimum! Order as much or as little as you like.

Can I change or cancel my order after it’s placed?

Yes, but you’ll need to act fast. If your order hasn’t been processed yet, we can change or cancel it. Once it ships, no changes or cancellations can be made.

What if an item is out of stock?

If something sells out, we’ll notify you via email and offer options to wait for restock or cancel your order for a refund.

How can I contact customer support for help with my order?

You can reach us via email at support@originaltactical.com or by phone at 1-800-738-1106.

How do I know if my order went through?

Once you complete checkout, you’ll receive a confirmation email with your order details. If you don’t see it, check your spam folder or reach out to us.

What if my payment doesn’t go through?

If your payment fails, double-check your card info, make sure you have enough funds, or try another payment method. If the issue continues, you can contact us or your bank for assistance.